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Chat is internal team messaging inside Zeno. Ask a teammate about a tenant, drop a note on a vendor, or follow up on a project issue with the related record open in another tab.

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Where it lives

Open Chat from More in the sidebar. It’s available across modules when the Chat module is enabled.

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Conversations

The left sidebar lists every conversation you’re in — direct messages, group channels, and record-specific threads — in a single list with live unread counts. Use the + action to start a new one.

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Messages

Select a conversation to open the message panel. Messages update live, and read/unread state stays in sync across the app. Chat is for internal coordination only. Customer email threads still live in Emails.