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Properties hold units; units hold tenants; tenants have leases. Each level has a detail page with the records attached to it — lease documents, rent checks, eviction events, notes.

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Properties and units

+ Add on the Properties page creates a property. Required: Name. Optional: Base Path, the server folder where files for this property will land. Open a property and click Add Unit for each unit. A unit needs a code (e.g. “A1”) and file paths for:
  • Rent Checks Folder
  • Leases Folder
  • Evictions Folder
Leave a path blank and files that would have been organized there sit at the property root instead. To sell or rename a property, use Edit Property. Setting status to Sold hides it from the main list without deleting it.

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Tenants

From a Unit page, Add Tenant opens a form: Name, Phone, Email, and an optional Initial Lease (Monthly Amount, Start Date, End Date). The tenant defaults to Active — change status later with Edit Tenant. Move-out: Edit Tenant and set status to Moved Out. The unit opens up; billing stops on the next invoice run.

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Leases

Each tenant has a Lease Information card on their detail page. + Add Lease captures Monthly Amount, Start Date, End Date (optional), and a signed PDF attachment — the file goes to the Unit’s Leases Folder.

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Escalations

+ Add Escalation schedules a future rent change (Year 2 increase, step-up clauses). When an invoice is generated for a period on or after the escalation date, Zeno uses the new amount.

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Evictions

The Eviction section at the bottom of a tenant’s page tracks every step in the legal process. + Add event logs a notice, court filing, hearing, judgment, warrant, or marshal notice. Attach the document — it’s filed in the Unit’s Evictions Folder.

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Payment plans

+ Add payment plan inside Eviction sets up arrears tracking and court stipulations. Enter Arrears Balance, Monthly Arrears Payment, and Case Number. The payment plan shows on the tenant’s overview so you can see which tenants are on one.

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Bills, vendors, and credits

  • Vendor bills scoped to a rental property live in Rental → Payable.
  • Rental vendors (plumber, landscaper, super) have their own list under Rental → Vendors.
  • Credit memos issued to tenants live under the same Payments system.