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Reconciling is a two-document job: the bank’s paper on one side, your ledger on the other. Zeno puts them side by side and does the matching it can, so what’s left in front of you is the part that needs a person. Open a register and click Reconcile. To have Claude do this for you instead, see Reconciling with Zeno. Three-Way Reconciliation Loop

Starting

Enter the statement’s closing date and closing balance, or import the statement and let it supply both. Importing is the shorter path when you have the file. Drop in a PDF, CSV, QFX, or OFX and Zeno reads the period and closing balance off it, records the statement against the account, and opens the reconciliation already matched as far as it could get.
Importing a statement here matches its lines against the register beside it. It doesn’t enter anything a second time. If the account’s activity isn’t in Zeno at all yet, you want an import that records transactions — that’s Registers → the account → Import, a different destination.

The statement, beside the register

Once you’re reconciling, the statement sits in a pane on the right, scrollable, with the register on the left. Tick a row, glance across, tick the next.
  • Expand opens the statement full screen. A narrow column is fine for a glance and miserable for reading a whole page of transactions.
  • Hide collapses the pane when you want the full width for the register.
  • If no statement is on file for the period, the pane offers Import statement in place of the document.

What matched, and what didn’t

Auto-match ticks every statement line it can pair with a register row. Two things surface above the register when they need you.

On the statement, not in the register

These are the difference — real activity your books don’t have. A bank fee, an ACH nobody entered, a check that cleared without being recorded. The panel lists each one with its date, description, amount, and the column it belongs in — Deposit or Withdrawal on a bank account, Payment or Charge on a card. Pick a category and click Add. The transaction is entered and ticked as cleared on the way in, since the statement already proves it cleared. When every line matched, the panel says so instead: all N statement lines have a transaction in the register.

Lines that matched more than one row

A statement line that pairs with two register rows within tolerance is left alone rather than guessed at, and a warning names how many. The fix is to tick the right existing row — not to enter the line again, which would double it.

Finishing

The summary tracks four numbers: the last reconciled balance, the cleared total, the statement’s closing balance, and the difference between them. When the difference is zero, Complete closes the reconciliation. A difference that won’t clear has a cause. Work it in this order:
  1. The obvious single row. Search the register for a transaction matching the difference exactly.
  2. A transposition. A difference divisible by 9 points at two digits swapped.
  3. A sign. Something entered as a deposit that was a withdrawal moves the balance by twice its amount.
  4. The wrong account. A transaction posted to a neighbouring account leaves both out by the same figure.
Show all dates widens the register past the statement’s closing date, which is how you find a transaction dated into the next month by mistake.

After it’s closed

Reconciled rows are locked: a reconciled transaction can’t be deleted without un-reconciling the period first. Editing one is still possible, and it’s recorded. Changes to reconciled transactions surface on the Reconciliation Exceptions report, which is how you find out a closed period moved. Completed reconciliations, with their statement balance, cleared totals, and per-session transaction lists, are on the Reconciliations report. Both are in Reports. If you need to reopen one, Undo reverses the session and unticks its rows.

Where to go next

  • Reconciling with Zeno — hand a statement to Claude and let it work the account.
  • Books — registers, review, and the chart of accounts.
  • Reports — the Reconciliations and Reconciliation Exceptions reports.