Terms of service

IMPORTANT: THESE TERMS OF SERVICE ("TERMS") ARE A LEGAL AGREEMENT BETWEEN YOU (EITHER AN INDIVIDUAL OR A SINGLE ENTITY) AND ZENORENT ("ZenoRent"). BY ACCESSING OR USING THE ZENORENT WEB APPLICATION (THE "SOFTWARE"), YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE SOFTWARE.

1. GRANT OF LICENSE

Subject to the terms of this agreement, ZenoRent grants you a non-exclusive, non-transferable license to access and use the Software for your property management purposes. You assume full responsibility for selecting and using the Software to achieve your intended results. THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE," SUBJECT TO ALL LIMITATIONS AND WARRANTY DISCLAIMERS SET FORTH HEREIN.

2. DESCRIPTION OF SERVICE

ZenoRent provides AI-powered property management tools including:
- Rent check scanning and data extraction
- Tenant payment matching and tracking
- Property and unit management
- QuickBooks Desktop integration
- Document organization and filing
- Bank account and credit card transaction syncing
- Expense tracking

3. LIMITATIONS

a. Reverse Engineering. You may not reverse engineer, decompile, or disassemble the Software, or attempt to discover its source code, except to the extent permitted by applicable law.

b. Transfer Restrictions. You may not distribute, rent, sell, sublicense, or transfer the Software or your subscription rights to any third party. You may not use the Software for timesharing or service bureau purposes.

c. Use in Other Products. You may not incorporate the Software into other products or use it to develop competing software without prior written approval from ZenoRent.

d. Ownership. The Software is licensed, not sold. ZenoRent retains all ownership rights and intellectual property in the Software. Your property management data entered into the Software remains yours, and ZenoRent claims no ownership of it. However, ZenoRent retains rights to non-personally identifying and aggregated data.

e. Acceptable Use. You agree not to use the Software to:
- Upload malicious content or malware
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Harass, abuse, or harm others
- Attempt to gain unauthorized access to systems

4. DATA COLLECTION AND PRIVACY

a. Data Collection. ZenoRent may collect technical data about your use of the Software to facilitate updates, support, and service improvements. We may also collect non-personally identifying usage data for product development and statistical purposes.

b. AI Processing. The Software uses AI services to extract information from uploaded documents. By using document processing features, you consent to this processing.

c. Your Data. Your property management data remains yours. ZenoRent does not sell your personal information to third parties. For full details on how we handle your data, please review our Privacy Policy at https://zenorent.com/privacy.

d. Data Protection Compliance. ZenoRent complies with applicable data protection laws, including GDPR and CCPA. You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at [email protected].

5. SUBSCRIPTION AND FEES

a. Payment Terms. Your use of the Software may require a paid subscription. Subscription fees are charged in advance on a monthly or annual basis, as selected by you. Payment is due at the start of each billing period.

b. Fee Changes. ZenoRent may change subscription fees with 30 days' advance notice. Continued use of the Software after a fee change constitutes acceptance of the new fees.

c. Refunds. Subscription fees are non-refundable, except as required by law. If you cancel your subscription, you will retain access to the Software until the end of your current billing period.

6. SOFTWARE UPDATES

ZenoRent may release updates and new versions of the Software. Updates will be made available to active subscribers at no additional charge. Major new features may be offered as paid upgrades. All software updates are subject to these Terms.

7. SERVICE LEVEL AND AVAILABILITY

a. Service Availability. While ZenoRent strives to maintain high availability of the Software, we do not guarantee uninterrupted access. Scheduled maintenance will be performed as needed, and we will attempt to provide advance notice when possible.

b. Data Breach Notification. In the event of a data breach that affects your personal information, ZenoRent will notify you within 72 hours of discovering the breach, in accordance with applicable data protection laws.

8. THIRD-PARTY INTEGRATIONS

a. QuickBooks Integration. The Software may integrate with QuickBooks Desktop via QuickBooks Web Connector. Use of this integration is subject to Intuit's terms of service. ZenoRent is not responsible for QuickBooks functionality or availability.

b. AI Services. The Software uses third-party AI services for document processing. ZenoRent is not responsible for AI service availability or accuracy.

c. Bank Feed Integration. The Software may connect to your bank accounts and credit cards through financial data providers (such as Stripe). By connecting an account, you authorize ZenoRent to retrieve transaction data on your behalf. You represent that you have the authority to connect each account. ZenoRent is not responsible for the accuracy or completeness of data provided by financial institutions.

9. TERMINATION

a. By You. You may cancel your subscription at any time through your account settings or by contacting support. Cancellation will be effective at the end of your current billing period.

b. By ZenoRent. ZenoRent may suspend or terminate your access to the Software if you violate these Terms or fail to pay subscription fees. Upon termination, you will lose access to the Software and your data may be deleted after a reasonable grace period.

10. SUPPORT

Support is available through email at [email protected]. Support is provided only for the current version of the Software.

11. DISCLAIMER OF WARRANTIES

THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZENORENT DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. ZENORENT DOES NOT WARRANT THAT THE SOFTWARE WILL BE UNINTERRUPTED, ERROR-FREE, OR MEET YOUR REQUIREMENTS.

ZENORENT DOES NOT GUARANTEE THE ACCURACY OF AI-EXTRACTED DATA. YOU ARE RESPONSIBLE FOR VERIFYING ALL DATA BEFORE RELYING ON IT FOR FINANCIAL OR LEGAL PURPOSES.

ZENORENT DOES NOT GUARANTEE THE ACCURACY, TIMELINESS, OR COMPLETENESS OF BANK TRANSACTION DATA. YOU ARE RESPONSIBLE FOR RECONCILING TRANSACTIONS WITH YOUR FINANCIAL INSTITUTION RECORDS.

YOU USE THE SOFTWARE AT YOUR OWN RISK. SOME JURISDICTIONS DO NOT ALLOW EXCLUSIONS OF IMPLIED WARRANTIES, SO THESE EXCLUSIONS MAY NOT APPLY TO YOU.

12. LIMITATION OF LIABILITY

a. No Indirect Damages. ZENORENT WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS INCLUDES BUT IS NOT LIMITED TO DAMAGES FOR LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION. SOME JURISDICTIONS DO NOT ALLOW THESE EXCLUSIONS, SO THEY MAY NOT APPLY TO YOU.

b. Liability Cap. ZENORENT'S TOTAL LIABILITY UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID FOR YOUR SUBSCRIPTION IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

13. GOVERNING LAW AND DISPUTE RESOLUTION

a. Governing Law. These Terms are governed by the laws of the State of New Jersey and the United States, without regard to conflict of law principles.

b. Arbitration. Any dispute arising from these Terms shall be resolved by binding arbitration under the Commercial Arbitration Rules of the American Arbitration Association (AAA). Arbitration shall take place in Ocean County, New Jersey. The arbitration shall be conducted by a single arbitrator, unless both parties agree to a three-arbitrator panel. Each party may seek preliminary injunctive relief from a court to protect its rights pending arbitration.

c. No Class Actions. All disputes must be brought on an individual basis. You may not bring claims as part of a class or collective action.

d. Costs. Each party shall bear its own legal fees. Arbitration costs shall be divided equally between the parties, unless the arbitrator determines otherwise.

14. NOTICES

All notices to ZenoRent under these Terms should be sent to:

ZenoRent
Email: [email protected]
Website: https://zenorent.com

15. MISCELLANEOUS

a. Entire Agreement. These Terms constitute the complete agreement between you and ZenoRent regarding the Software and supersede all prior agreements.

b. Severability. If any provision of these Terms is found unenforceable, the remaining provisions will continue in full effect.

c. No Waiver. Failure to enforce any provision of these Terms does not waive ZenoRent's right to enforce it later.

d. Assignment. ZenoRent may assign these Terms to a successor or affiliate. You may not assign your rights under these Terms without ZenoRent's written consent.

e. Amendments. ZenoRent may update these Terms by posting a revised version on the website. Continued use of the Software after changes constitutes acceptance of the updated terms.

Last Updated: March 8, 2026